Privacy Policy

  1. WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from DNPETS Store, as part of the buying and selling process, we collect the personal information you provide us such as your name, address and email address. Also, you will be required to provide DNPETS Store information regarding your credit card or another payment method. You represent yourself and justify to us that such information is correct and that you are authorized to use the payment instrument.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

  1. HOW DO YOU GET MY CONSENT?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our actions of collecting and using these data for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

Our Policy explains what information we collect on the Website, how we use or share this information, and how we maintain such information. By using this Website, you signify your acceptance of this Policy. If you do not agree to the terms of this Policy, in whole or part, you should not use this Website. Please note that this Policy only concerns the information collected on the Website and not any information received or obtained through other methods or sources.

  1. HOW DO I WITHDRAW MY CONSENT?

If after you opt-in and then change your mind, you can withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, by contacting us at support@dnpets.com

  1. HOW DO I WITHDRAW MY CONSENT?

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

  1. WHAT ARE YOUR THIRD-PARTIES SERVICES?

In general, the third-party providers used by us will only collect, use and disclose your information to the necessary extent to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies concerning the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies thoroughly so you can understand how these providers handle your personal information.

In particular, certain providers are located or have facilities in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located.

As an example, if you are located in Canada, and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subjected to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of these sites and encourage you to read their privacy statements.

  1. HOW DO YOU PROTECT MY PERSONAL INFORMATION?

To protect your personal information, we take reasonable precautions and strictly follow industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% safe, we follow all PCI-DSS requirements and implement additional commonly accepted industry standards.

At DNPETS Store, we never share our customer’s data with the third party in any way. We use the information that you provide for specific purposes such as responding to your requests, customizing your online shopping experience, improving our store and services, and communicating with you. We always try to personalize and continually enhance your DNPETS shopping experience.

  1. HOW DOES YOUR WEBSITE MAKE USE OF “COOKIES”?

We use "cookies" technology to store data on your computer using the functionality of your browser. Cookies allow the website publisher to perform certain tasks like finding out whether the computer (and probably its user) has visited the site before. You can also modify your browser to prevent cookie use - but if you do this, the Service (and the Website) may not work appropriately. The information stored in the cookie is used to identify you. This enables us to operate an efficient service and to track the behavior patterns of visitors to the website.

Also, in the course of serving advertisements to this Website (if any), third-party advertisers or ad servers may place or recognize a unique cookie on your browser. The use of cookies by such third-party advertisers or ad servers is not subjected to this Policy but to their respective privacy policies. (Please note that the use of the Website is neither intended for nor directed to children under the age of 18.)

  1. DOES THE CONTENT OF THIS PRIVACY POLICY REMAIN THE SAME?

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Depending on the nature of the change, we may announce: (a) on the homepage of the Website, or (b) by email, if we have your email address. However, in any event, by continuing to use the Website after any changes are made, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Policy, as it may be amended from time to time, in whole or part, you must terminate your use of the Website.

  1. HOW DO I CONTACT YOU IF I HAVE QUESTIONS OR PROBLEMS?

If you would like to: access, correct, amend or delete any personal information we have about you, here are the necessary steps to follow

- Register a complaint

- Want more information, contact our Privacy Compliance Officer at support@dnpets.com

  1. DNPETS SERVICE'S PROPRIETARY RIGHTS

Service Content, Software, and Trademarks: You are only authorized to use the DNPETS Service to engage in business transactions with DNPETS. You may not use any automated technology to scrape, mine or gather any information from DNPETS Service or otherwise access the pages of DNPETS Service for any unauthorized purpose. If DNPETS Service blocks you from accessing DNPETS Service (including blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). The technology and software underlying the DNPETS Service or distributed in addition to that are the property of DNPETS, our affiliates and our partners (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or transfer any right in the Software.

DNPETS Service may contain images, artwork, fonts and other contents or features (“Service Content”) that are protected by intellectual property rights and laws. Except as expressly authorized by DNPETS, you agree not to modify, copy, frame, rent, lease, loan, sell, distribute or create derivative works based on the DNPETS Service or the Service Content, in whole or in part. Any use of the DNPETS Service or the Service Content other than as specifically authorized herein is strictly prohibited. DNPETS reserves any rights not expressly granted herein.

The DNPETS name and logos are trademarks and service marks of DNPETS (collectively the “DNPETS Trademarks”). Other company, product and service names, and logos used and displayed via the DNPETS Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to DNPETS.

Nothing in these Terms of Service or the DNPETS Service should be construed as granting any license or right to use any of the DNPETS Trademarks displayed on the DNPETS Service, without our prior written permission in each instance. All goodwill generated from the use of DNPETS Trademarks will inure to DNPETS’s exclusive benefit.

Third-Party Material: Under no circumstances will DNPETS be liable in any way for any contents or materials of any third parties (including users), including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content or materials. To the maximum extent permitted under applicable law, the third-party providers of such content and materials are intended third-party beneficiaries of these Terms of Services with respect to their content and materials.

DNPETS may preserve content and also disclose content if required to do so by law or in the good faith that such preservation or disclosure is reasonably necessary to (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms of Service; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of DNPETS, its users or the public.